TERMS OF SALES :

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Generality

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  • The website www.friperso.com is the property of the Company FRIPERSO. Hereinafter referred to as the "Seller" or the "Company"

  • Owner: FRIPERSO - electing domicile at 10 rue du Wells de Janson, 34570 PIGNAN.

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Article 1: object

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  • These General Conditions of Sale determine the rights and obligations of the parties within the framework of the online sale of Products offered by the Seller.

 

Article 2: General conditions of use of the site and the services offered

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  • Use of the site www.friperso.com implies full acceptance of the general conditions of use described below.

  • The Company also ensures that their acceptance is clear and unreserved by setting up a checkbox and a validation click during the ordering process. The Customer declares to have read all of these General Conditions of Sale, and where applicable the Special Conditions of Sale related to a product or a service, and to accept them without restriction or reservation. The Customer acknowledges that he has received the advice and information necessary to ensure that the offer meets his needs.

  • These conditions of use may be modified or supplemented at any time, users of the site www.friperso.com are therefore invited to consult them on a regular basis.

  • This site is normally accessible to users at all times. An interruption due to technical maintenance may however be decided by FRIPERSO who will then endeavor to communicate to users beforehand the dates and times of the intervention.

 

Article 3: Description of the services provided.

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  • The purpose of the www.friperso.com site is to provide information on all of the company's activities and products.

  • The company FRIPERSO strives to provide on the site www.friperso.com information as precise as possible. However, it cannot be held responsible for omissions, inaccuracies and deficiencies in the update, whether due to it or to third party partners who provide it with this information. The parties agree that the illustrations or photos of the products offered for sale have no contractual value.

  • All the information indicated on the site www.friperso.com are given as an indication, and are likely to evolve. Furthermore, the information on the site www.friperso.com is not exhaustive. They are given subject to modifications having been made since they were put online.

  • The products are offered for sale while stocks last. In the event of an order for a product that has become unavailable, the customer will be informed of this unavailability as soon as possible by the site, by e-mail or by post.

 

Article 4: Price

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  • The prices of the products sold through the Internet sites are indicated in Euros all taxes included (VAT + any other taxes) on the product order page, and excluding specific shipping costs.

  • The shipping costs appear on the screen at the end of the selection of the different products by the customer. The company FRIPERSO reserves the right to modify its prices at any time but the products ordered are invoiced at the price in force when the order is recorded.

  • For all products shipped outside the European Union and / or DOM-TOM, the price is calculated excluding taxes automatically on the invoice. Customs duties or other local taxes or import duties or state taxes may be payable in certain cases. These rights and sums are not the responsibility of the Seller. They will be the responsibility of the buyer and are his responsibility (declarations, payment to the competent authorities, etc.). The Seller therefore invites the buyer to obtain information on these aspects from the corresponding local authorities. The Company reserves the right to modify its prices at any time for the future. The telecommunication costs necessary for access to the Company's websites are the responsibility of the Customer. If applicable, also the delivery costs.

 

Article 5: Conclusion of the contract online

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  • The Customer must follow a series of steps specific to each Product offered by the Seller in order to be able to place his order. However, the steps described below are systematic:
    - Information on the essential characteristics of the Product;
    - Choice of the Product, if applicable of its options and indication of the essential data of the Customer (identification, address, etc.);
    - Acceptance of these General Conditions of Sale.
    - Verification of the elements of the order and, if necessary, correction of errors.
    - Selection of delivery method and choice of destination
    - Follow-up of the instructions for the payment, and payment of the products.
    - Product delivery.

  • The Customer will then receive confirmation by email of payment for the order, as well as an acknowledgment of receipt of the order confirming it. For the products delivered, this delivery will be made according to the shipping method chosen by the customer when ordering. In the event of an error in the wording of the recipient's contact details or location, the seller can not be held responsible for the impossibility in which it could be to deliver the product. For the purposes of successful completion of the order, and in accordance with article 1316-1 of the Civil Code, the Customer undertakes to provide his true identification elements.

  • The Seller reserves the right to refuse the order, for example for any abnormal request, made in bad faith or for any legitimate reason.

 

Article 6: Retention of title clause

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  • The products remain the property of the Company until full payment of the price.

 

Article 7: Payments

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  • Payment is due immediately upon ordering. The Customer can pay by credit card or paypal; Payments by credit card are secured with SSL Secure. Your financial information is never communicated to the company.

  • Cards issued by banks domiciled outside France must be international bank cards (Mastercard or Visa).

  • Once the payment has been initiated by the Customer, the transaction is immediately debited after verification of the information. In accordance with article L. 132-2 of the Monetary and Financial Code, the commitment to pay given by card is irrevocable. By providing his banking information during the sale, the Customer authorizes the Seller to debit his card for the amount relating to the price indicated. The Customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it. In the event of an error, or in the event of the impossibility of debiting the card, the Sale is immediately terminated as of right and the order canceled.

 

Article 8: Delivery of the goods or execution of the provision of services

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  • Any product is delivered without guarantee as to time, with the exception of deliveries to individuals. The delivery deadline varies depending on their address. It is fixed, for an address in mainland France, on the day of payment + 8 days and, for other destinations, on the day of payment + 1 month.

  • In the event of unavailability, and unless you wish to replace the item ordered for an equivalent item, your order will be automatically canceled (and refunded if your bank account has been debited).

  • Unless otherwise indicated, our deliveries are free in relay points and in mainland France from € 40 of purchase (Europe € 100). Below this amount, a contribution to the shipping costs will be invoiced which can range from € 4.50 to € 25.50.

 

Article 9: Withdrawal of products in the event of the customer's absence

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  • The products ordered are delivered to the address indicated when ordering or to the Mondial Relay relay point selected after ordering. We are not responsible for delivery delays caused by wrong or incomplete address indication by you. For deliveries by post, if the recipient is absent at the time of the passage of our transport provider, the package will be deposited at a post office near the delivery address.

  • In this case, and for deliveries by Mondial Relay, the customer will be able to collect the parcel within a fortnight on presentation of an identity document and, in the case of delivery by Post, of the calling card. At the end of this period, unclaimed packages will be returned to us. We decline all responsibility for delivery delays caused by the absence of the recipient of the parcel or his non-withdrawal within the period provided for this purpose.

 

Article 10: withdrawal period

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  • In accordance with article L. 121-20 of the Consumer Code, “the consumer has a period of fourteen clear days to exercise his right of withdrawal without having to justify reasons or pay penalties, with the exception of , where applicable, return costs ”.

  • The period mentioned in the previous paragraph runs from receipt for the goods. The right of withdrawal can be exercised by contacting the Company by sending an email to the following address: sav@friperso.com .

  • In the event of exercise of the right of withdrawal within the aforementioned period, only the price of the product (s) purchased and the shipping costs will be reimbursed, the return costs remain the responsibility of the Customer.

  • Product returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) so that they can be re-marketed; if possible, they should be accompanied by a copy of the proof of purchase.

 

Article 11: Complaints

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  • If necessary, the Buyer can present any complaint by contacting the company by sending an email to the following address: contact@friperso.com .

 

Article 12: Intellectual property and counterfeits.

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  • FRIPERSO is the owner of the intellectual property rights or holds the rights of use on all the elements accessible on the site, in particular the texts, images, graphics, logo, icons, sounds, software. No transfer of intellectual property rights is carried out through these GTC.

  • Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited without the prior written authorization of the company FRIPERSO.

  • Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.

 

Article 13: Force majeure

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  • The performance of the seller's obligations at the end of the present contract is suspended in the event of the occurrence of a fortuitous event or force majeure which would prevent its performance. The seller will notify the customer of the occurrence of such an event as soon as possible.

 

Article 14: nullity and modification of the contract

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  • If one of the stipulations of this contract were canceled, this nullity would not entail the nullity of the other stipulations which will remain in force between the parties. Any contractual modification is only valid after a written and signed agreement of the parties.

 

Article 15: Limitations of liability

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  • The company FRIPERSO cannot be held responsible for direct or indirect damage caused to the user's equipment when accessing the site www.friperso.com and resulting either from the use of equipment that does not meet the specifications indicated. in point 3, either the appearance of a bug or an incompatibility.

  • The company FRIPERSO cannot also be held responsible for indirect damages (such as for example a loss of market or loss of a chance) consecutive to the use of the site www.friperso.com .

  • Interactive spaces (possibility to ask questions via the chat) are available to users. FRIPERSO reserves the right to remove, without prior notice, any content posted in this space that would violate the law applicable in France, in particular the provisions relating to data protection. If applicable, FRIPERSO also reserves the right to question the civil and / or criminal liability of the user, in particular in the event of a racist, abusive, defamatory or pornographic message, whatever the medium used. (text, photography…).

  • In the event of loss of your package during transport via Mondial Relay, FRIPERSO cannot be held liable. For any problem, you can contact us by email at contact@friperso.com and we will assist you in resolving the dispute. However, only Mondial Relay will decide the amount of compensation. Proof of deposit, given when the package is dropped off at the relay point, will be requested.

 

Article 16: Management of personal data

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  • In France, personal data is protected in particular by law n ° 78-87 of January 6, 1978, law n ° 2004-801 of August 6, 2004, article L. 226-13 of the Penal Code and the European Directive of October 24, 1995.

  • When using the www.friperso.com site, the following may be collected: the URL of the links through which the user accessed the www.friperso.com site, the service provider for the user, the user's Internet Protocol (IP) address.

  • In any event FRIPERSO only collects personal information about the user for the need of certain services offered by the site www.friperso.com . The user provides this information with full knowledge of the facts, in particular when he enters it himself. It is then specified to the user of the site www.friperso.com the obligation or not to provide this information.

  • In accordance with the provisions of articles 38 and following of the law 78-17 of January 6, 1978 relating to data processing, files and freedoms, any user has a right of access, rectification and opposition to personal data. concerning him, by making his written and signed request, accompanied by a copy of the identity document with signature of the holder of the document, specifying the address to which the reply must be sent.

  • No personal information of the user of the site www.friperso.com is published without the knowledge of the user, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only the assumption of the redemption of the company FRIPERSO and its rights would allow the transmission of such information to the possible purchaser who would in turn be bound by the same obligation to store and modify data with regard to the user of the site www.friperso.com .

  • The databases are protected by the provisions of the law of July 1, 1998 transposing directive 96/9 of March 11, 1996 on the legal protection of databases.

 

Article 17: Applicable rights and attributions of jurisdictions.

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  • Any dispute in connection with the use of the site www.friperso.com is subject to French law. Exclusive jurisdiction is attributed to the competent courts of MONTPELLIER.